work with us

Join our team, it’s a great place to work

DA Systems Careers – we are calling all problem-solvers, techies, creatives, thinkers, doers, sellers, marketers and jugglers! We are a UK based software company and we pride ourselves on being ‘the sameday courier software experts.’ Our client list is extensive, many of which you’ll be familiar with, as they’re household names.

We’re looking for people who are well-rounded and up for a challenge in a fast-paced office with just over 30 employees. The beauty of working for a small company is that you will get to know each and every person within the company and they will know you – by name, not as a number.

Every CV that comes our way gets looked at and if we think there is room for you to thrive and that you could bring something to the DA Systems team then we will reach out to you.

If you’re interested in any of our DA Systems careers and have experience in the areas below then we would love you to get in touch. If none of the below fit the bill for you but you think DA Systems is somewhere you’d like to work, then send us your CV and a cover letter anyway and tell us why!

  • Customer Service Desk
  • Software Development
  • Project Management Office
  • Sales & Marketing
  • Finance and HR 

Note to recruiters: we already work with a selected number of handpicked recruitment agencies. Please do not waste your time and ours by calling or emailing us.

Current vacancies

Senior Application Support Specialist

DA Systems is the market leader in the provision of software solutions to the fast growing sameday courier industry.

We are looking for a customer-focused application support helpdesk analyst with exceptional problem solving and investigation skills. Would you like a new and exciting opportunity to make our customers happy and ensure they grow and stay with us? Then read on…

What will you be doing?

As part of the Service Support Team, The Senior Application Support Specialist is responsible for providing high quality operational and technical application and systems support to DA Systems’ internal and external customers across multiple support streams: Service Support, Project Support, Test and Release.

The role is responsible for minor implementations, deployments and upgrades, supporting pre-production environments whilst providing 3rd line support by diagnosing and providing solutions for client issues.

What do we need from you?

First and foremost, you will be a people person and be able to build rapport and empathy without thinking about it.

This is a technical role and you will be supporting our sameday courier software (training will be provided) on both our customer’s Microsoft server infrastructure and on our own Azure infrastructure.

Key Requirements for Service Support:

  • Provide Level 3 support and guidance to the Service Desk
  • Employ Delphi, MS-SQL (T-SQL), iOS, Android skills
  • Work with clients, business analysts and development team colleagues in the support lifecycle
  • Actively test and participate in Quality Assurance activities
  • Help maintain a high standard of code quality in consultation with the Development Team
  • Support existing clients with their enquiries and reported issues
  • Ensure SLAs are adhered to
  • Implement bespoke software on client infrastructure
  • Support Cloud internal software
  • Ensure internal IT services are identified and documented
  • Develop and maintain documentation into the Knowledge Database

Key Requirements for Test and Release:

  • Support the Development Team with QA and pre production environments
  • Responsible for bespoke Software Change Request’s deployments in Customer Environment
  • Customer Upgrades and Migrations
  • Implementation support, setting up new servers, installation of Windows, IIS & MS SQL Server
  • Develop a documented repeatable process for upgrades
  • Assist with the automation strategy of the Development Team
  • Develop and maintain documentation into the Knowledge Database

Key Requirements for Project Support:

  • Represent Service Support in the Design and Build phase of new projects
  • Integrate with Service Delivery to ensure adequate ELS is provided
  • Ensure a supportable service model is developed for all new services
  • Gain a good understanding of cloud concepts such as IaaS, PaaS, SaaS.
  • Develop and maintain documentation into the Knowledge Database

Benefits

The best benefit is being part of the team; a fun, smart and vibrant bunch focussed on producing excellence and customer satisfaction. But if you looking for more than that…

* Private Healthcare
* Company pension scheme
* 23 days holiday (+ 1 day per year escalator up to 28 days), plus bank holidays
* Cycle to work scheme
* ‘Proper’ coffee machine
* Fresh fruit every week!
* Amazing new office environment
* Ongoing career development and training
* Being part of a fast-growing and exciting business

Location:

Office based role at High Wycombe, Bucks, HP11 1JU

QA Lead

DA Systems is the market leader in the provision of software solutions to the fast growing sameday courier industry.

We are looking for an experienced hands-on QA Test Lead to line manage a team of QA engineers who are responsible for the Quality & Assurance of a suite of products for our same-day courier software.

You will have a passion for automation and an interest in performance testing, you will be responsible for the overall QA strategy, line management of a small QA team which is 2 to 3 engineers at the moment. Must be prepared to roll your sleeves up when required, you will be required to produce test reports and participate in Go No/Go calls.

Essential Experience:

  • Hands-on QA Lead role with either previous experience of leading a QA team or a desire to move into this role
  • To create a new Test Strategy including the drive to do more automated testing
  • Demonstrated experience in testing REST APIs using Postman/SOAP UI or a similar tool
  • Any API Automation is an added bonus
  • Experience of the testing desktop based solutions at the customer site
  • Any exposure to release testing or UAT testing highly advantageous
  • Must have experience of writing high-level test plans or QA strategy documents
  • Proven commercial experience in testing desktop applications
  • Must have experience of working in an agile team using Scrum or Kanban
  • Automation champion
  • Jira and Confluence tooling experience is a must
  • To provide leadership and guidance to the test team on best practice, plus develop and agree on realistic training and development plans
  • Experience of testing single page applications and an understanding of cloud-based architecture
  • An Understanding of what the QA function looks like when looking at Microservices, Continuous Integration and Continuous deployment

Nice to have:

  • Any Mobile testing and Mobile Automation is desirable

Benefits

The best benefit is being part of the team; a fun, smart and vibrant bunch focussed on producing excellence and customer satisfaction. But if you looking for more than that…

* Private Healthcare
* Company pension scheme
* 23 days holiday (+ 1 day per year escalator up to 28 days), plus bank holidays
* Cycle to work scheme
* ‘Proper’ coffee machine
* Fresh fruit every week!
* Amazing new office environment
* Ongoing career development and training
* Being part of a fast-growing and exciting business

Location:

Office based role at High Wycombe, Bucks, HP11 1JU

Service Desk Analyst (Product Support)

DA Systems is the market leader in the provision of software solutions to the fast growing Sameday courier industry.

We are looking for a customer-focused application support helpdesk analyst with exceptional problem solving and investigation skills. Would you like a new and exciting opportunity to make our customers happy and ensure they grow and stay with us? Then read on…

What will you be doing?

As a Service Desk / Helpdesk Analyst you will be responsible for:

  • Being part of a team whose only mission it is to make our customers happy
  • Being empathetic, responsive and excellent at handling incoming customer helpdesk tickets
  • Being proactive by doing preventative maintenance to catch issues before they happen

What do we need from you?

First and foremost, you will be a people person and be able to build rapport and empathy without thinking about it.

This is a technical role and you will be supporting our sameday courier software (training will be provided) on both our customer’s Microsoft server infrastructure and on our own Azure infrastructure.

Essentials:

  • Exceptional communications skills (both written and oral)
  • Incredible troubleshooting, reasoning and deduction skills.
  • Windows Server 2003+, VMWare v5+, Windows desktop XP-10
  • MS-SQL 2005+ (specifically T-SQL)
  • Competency with iOS and Android mobile operating systems
  • Ability to pick up and learn new software quickly
  • Willingness to participate in an on-call rota
  • Drive and passion to get things done and find solutions
  • Desire to add value and make a difference in a growing organisation

Nice To Have:

  • Expertise and knowledge of sameday courier market and or similar role in an IT related company.
  • Experience of working in a service desk environment under an ITIL framework
  • Familiarity with Azure environment and associated tools

Benefits

The best benefit is being part of the team; a fun, smart and vibrant bunch focussed on producing excellence and customer satisfaction. But if you looking for more than that…

* Private Healthcare
* Company pension scheme
* 23 days holiday (+ 1 day per year escalator up to 28 days), plus bank holidays
* Cycle to work scheme
* ‘Proper’ coffee machine
* Fresh fruit every week!
* Amazing new office environment
* Ongoing career development and training
* Being part of a fast-growing and exciting business

Location:

Office based role at High Wycombe, Bucks, HP11 1JU