Utilities

Transforming the way Utilities work

Enterprise mobility in the Utilities sector presents its own unique challenges.

Your field operation needs a mobile data capture solution to exchange and manage critical information, whether for meter readings, inspection or routine maintenance tasks.

NX Framework is a fully bespoke, rapid development mobile workforce solution to fully address the challenging needs of Utility and Telco providers. Thanks to its unique, multi- application capabilities it enables professionals in the Utilities sector to achieve far more in the field than ever before.

Paperwork is being rendered unnecessary. The need for multiple devices is eradicated.

Quite simply, NX Framework is designed to help utilities providers become more productive, more efficient and more profitable.

A complete mobile workforce management solution to meet the needs of the Utilities sector

Meter reading
Inspection
Maintenance
Repair
Outage restoration
Service installation and testing
Trouble call response

Solutions Summary:

Real-Time work order dispatch
Electronic signature
GPS Vehicle Tracking
Image Capture
Seamless integration with any field service software

Realise operational benefits across your whole field service operation

Real time job allocation and tracking
Capture readings during inspections or asset monitoring
Prioritise work schedules
Instantly capture data and images for uploading into MIS systems
Instant time and date capture for accurate measurement of SLA compliance
Parts and materials allocation, tracking and replenishment
Duty of Care and Health and Safety compliance recording

Return on Investment Summary

Increased jobs per day
Reduced call centre headcount (no need for paper forms, re-keying and filing)
Increased administration capacity and productivity.
Improved SLA compliance and reduced penalties due to real-time status updates.
Improved accuracy of management information for better planning and scheduling
Reduced asset maintenance spend
Reduced vehicle, fuel and communication spend

An end to end mobile data solution

DA Systems is a pioneer in the field of mobile workforce management.

NX Framework is our leading edge mobile workforce solution, designed to meet the often complex, multi functional requirements of demanding Utilities, Telco and field service operations.

Whether you operate 50 field staff or 1,000, NX Framework will enable to stay in control and provide clean, safe and well maintained environments for your clients.

Differentiate your service

DA Systems has been designing customised mobile workforce solutions for over 10 years. Our unique flagship product, NX Framework, is the culmination of our vast knowledge and experience and allows you total freedom to explore the limits of your field service capability.

What's more, it can be developed and deployed at a fraction of the time and cost of alternatives.

NX Framework enables you to capture and exchange any type or quantity of data along each and every step of your service chain. It gives you the real-time, mission-critical data your facilities managers, field workers and customer service staff need to allocate resources where they are needed most.

NX Framework will enable you to differentiate your service, empower your field based staff and build that all important trust and reputation which will set your service apart from your competitors.

NX Framework is uniquely flexible mobile data solution, offering exceptional efficiency:

Works on a wide-range of mobile devices
One application covers multiple business processes and job functions
Any type of data can be transferred, including service, user manuals and photos
Seamlessly integrates with any back office system