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18/05/2012 16:21:21
Councils told to centralise their data
Joining up data on citizens can help councils streamline their operations and improve efficiency.
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17/05/2012 16:32:00
Why rugged devices make sense in hard-wearing environments
Warehouses can pose just as many hazards to mobile devices as adverse conditions out in the field.
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17/05/2012 14:52:51
Switching to out-of-hours deliveries during Olympics
Use courier software to improve delivery efficiency in London during the Olympics
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NX Insight
NX Insight takes online parcel track and trace solutions to the next level, enabling transportation companies to differentiate themselves through visible accountability to their customers, improving the service they provide.
Part of DA Systems' courier software and transport management system portfolio, NX Insight is a new and unique mobile worker and vehicle tracking solution designed specifically for the same day courier and parcel shipment sector.
It enables you to provide your customers with an online, real time ‘parcel track and trace' solution, allowing them complete access to the exact whereabouts of their consignment.
NX Insight enhances your customers' overall experience and significantly increases the efficiency of your customer call centres through the reduced need for status calls and queries.
With NX Insight, customers who need full visibility of the transportation work being done on their behalf - be it a package collection, delivery, an executive car transfer or even spare parts replacement, can get real-time access. NX Insight enables collection and delivery points to be viewed through street-level mapping, together with the progress of the driver. No need for any calls to get an update.
NX Insight integrates with a number of additional transport management systems available from DA Systems (NX Insight, NX Fleet Tracking, NX Transport, ACI and ACI Net) in order to provide the full online track-and-trace functions.
NX Insight is a good example of how mobile data capture and transport software should not just be geared towards operations; today's solutions must strengthen the entire value chain.
"As one of the UK's largest express delivery companies, with a reputation for honesty, integrity and a quality service, it is important that as technology continues to play a greater part in our business, our customers should benefit too. From the point of trialling NX Insight, our customer feedback has been very positive and has influenced our decision to roll the system out across our operation."
Tarquin Tan, director, Mach 1 Couriers
